Challenges
- The client wanted to build a platform that allows the intended users (Care Providers, Diabetes Clinic Managers, Helpline & Tech Support users) to see a detailed, holistic view of a patient’s device data
- Enable patients to optimize their pump and sensor settings, and coach patients with recommendations that will help them have a better user experience.
Solution
- The application ingests patient device data from upstream systems, processes the data, and extracts meaningful metrics such as CGM data, BG Data, Sensor Data, and Insulin data points.
- Generates insights based on identifying the predefined patterns and conditions.
- Dashboard is generated by analyzing the patient’s sensor glucose (SG), blood glucose (BG), sensor, and pump system data.
- Patient reports are coupled with personalized observations and recommendations meant to improve user experience.
- AWS-based scalable architecture with successful migration of on prem data to cloud.
Impact Generated
- Patient behavior influence up by 15 points
- Boost for CSAT score by 25 points
- Scalable and cost effective cloud native saving over 35% in costs.