Challenges
- Existing logging solution was tightly coupled with mobile apps, causing difficulties in maintaining and troubleshooting the system.
- There was a need for a centralized logging and monitoring solution to streamline data management and analysis.
- Real-time log discovery was required to quickly identify and address issues.
- Data triaging based on region, client, OS type, version, etc., was a complex task. Error analysis and segregation needed improvement to avoid unnecessary data clutter.
- The client sought better user experience and ease of use with the logging solution.
Solutions
- Transitioned to an AWS-based solution to leverage its scalability and flexibility.
- Pre-defined dashboards and monitoring were implemented for efficient data visualization and analysis.
- Data retention policies and patterns were defined to ensure easy data access and reporting.
- APM (Application Performance Monitoring) was set up to monitor system performance effectively.
- A scalable and serverless pipeline was developed for seamless logs streaming and transformation.
Impact Generated
- Unified & central logging and monitoring .
- Decoupled logging solution from mobile apps development and release cycle.
- Cost-effective scaling options based on varying requirements.
- Users could experience near real-time overviews of the system, enabling prompt actions on issues.
- Issue reporting and diagnosis time were significantly reduced to just 20 minutes, improving overall operational efficiency.
- Integration with AWS services became much more accessible, and data transformation capabilities were enhanced
